Create your e365 account, then straight to the lobby
One short form, one SMS code, and your e365 account wallet is ready to take a bKash, Nagad or Rocket payment the same day.
Fund your e365 wallet with bKash, Nagad or Rocket
Money moves through the three wallets you already keep on your phone. Pick bKash, Nagad or Rocket in the deposit chip, send to the number the wallet screen shows, then approve from your own app with your PIN. We match the reference and the amount appears in your account wallet. Withdrawals travel the same route back, which is why we run an identity check before the first one releases. Availability depends on your local law and eligible regions.
What to expect from sign-up to first sign-in
Sign-up runs on a single screen and asks for four things: your full name as it appears on your mobile wallet, your date of birth, your mobile number and a password you choose. Tick the box confirming you have read the terms, then key in the one-time code that arrives by SMS. That same code
secures later sign-ins, so you are not typing a password on a borrowed phone. After your first entry the account wallet sits on the home screen, with the deposit chip, balance and recent activity in one strip. Signing in from Dhaka on a weak connection? Ask for the code again from the same screen; an
older code stops working once a fresh one goes out. Identity checks happen later, from the wallet screen, before a withdrawal leaves.
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One screen, four fields Name, date of birth, mobile number, password. There is no long form to abandon halfway, and the terms sit behind a checkbox you can open and read first.
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Code-based sign-in The one-time code we text unlocks the account and every later session. Keep the SIM you registered with inside the phone you actually carry each day.
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Wallet on the home screen Balance, deposit chip and recent activity appear right after your first entry, so you can see what landed before you open a single table.
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Help before you finish Stuck on a code or a name mismatch? Our account team answers from the support page, and you can reopen the form without losing what you typed.
Account
Sign-up runs on a single screen and asks for four things: your full name as it appears on your mobile wallet, your date of birth, your mobile number and a password you choose. Tick the box confirming you have read the terms, then key in the one-time code that arrives by SMS. That same code secures later sign-ins, so you are not typing a password on a borrowed phone. After your first entry the account wallet sits on the home screen, with the deposit chip, balance and recent activity in one strip. Signing in from Dhaka on a weak connection? Ask for the code again from the same screen; an older code stops working once a fresh one goes out.
Explore the LobbyYour details are encrypted for secure account access.
Reach account help when a step stalls
Most sign-in trouble is a code that never arrived or a name that does not match the wallet. Write to our account team from the support page and include your registered mobile number, never your password, so we can locate the account and reply in the same thread. Live chat takes the short questions about a stuck code or an unmatched reference. If the question is about a withdrawal, tell us which wallet you used; it saves a round trip.
How we protect your account and your data
Your session runs over an encrypted connection, and the SMS code is the second lock on every sign-in. We verify identity before a first withdrawal leaves, using a document and a wallet statement, so a copied password alone cannot move money. Your details stay inside the account system and are used for verification and support, not sold on. If you want a break, ask us to pause the account; entry stops until you ask for it back.
Encrypted connection
Every page of the account area loads over HTTPS, and the code we text is tied to your session, so a copied link cannot walk into your wallet.
Identity check
Before your first withdrawal we match the account name to a document and to the wallet you paid from. One check, then later payouts follow the same verified route.
Pause on request
Ask support to pause the account and sign-in stops for as long as you want. Nothing is deleted, and you can bring it back with the same mobile number.
Data kept in one record
Registration details, wallet history and support threads sit in one account record, which is why an agent can see the whole picture without asking you twice.
Questions about signing up and signing in
A few things come up again and again at the sign-up screen. Here is how the flow behaves and what to do when a step holds you up.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.