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Deposits, Withdrawals and Verification on e365

Your e365 account balance moves through bKash, Nagad and Rocket — the three local wallets we've built our banking flow around for Bangladesh.

bKash DepositsNagad WithdrawalsRocket PaymentsFast Wallet TransfersSecure Account Verification
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e365 Deposits, Withdrawals and Verification on e365

Wallets and Payment Rails We Support

Our banking section is built around the local wallets Bangladesh players use every day. bKash, Nagad and Rocket are all available for both deposits and withdrawals. Bank Transfer is also supported for accounts that prefer it. Availability may depend on your account status, local law and eligible regions — check your banking section to see which options are active for your account.

bKash

Send deposits or receive withdrawals directly through your bKash wallet. Use the account number shown in your dashboard and confirm with your bKash PIN.

Nagad

Nagad works the same way — open the app, send to the number displayed, and your deposit posts once Nagad confirms. Withdrawals return to your Nagad number.

Rocket

Rocket is fully supported for both directions. Enter the Rocket number shown at the deposit counter or the one you registered for withdrawals.

Bank Transfer

For accounts preferring direct bank transfers, this option is available in the banking section. Processing times may differ from mobile wallet transfers.

e365 Send Money into Your e365 Account

Send Money into Your e365 Account

Adding funds to your e365 account starts at the deposit counter inside your dashboard. We support bKash, Nagad and Rocket — open whichever wallet app you use, send to the account number displayed on your deposit screen, then confirm with your PIN. The amount appears in your balance once the wallet confirms the transfer. There are no extra steps and no need

to contact support for a standard deposit. If you are in Dhaka or anywhere else in Bangladesh, the process is the same from any mobile connection.

  • Open the Deposit Counter — Log into your e365 account and navigate to the banking section. Select the deposit option to see the current wallet account numbers.
  • Choose Your Wallet — Pick bKash, Nagad or Rocket from the displayed options. Each shows its own account number and any relevant payment reference to include.
  • Send From Your Wallet App — Open your bKash, Nagad or Rocket app, send to the number shown, enter your PIN to confirm, and keep the transaction ID from your wallet.
  • Balance Updates — Once your wallet app confirms the send, your e365 balance reflects the deposit. If it does not update, use the transaction ID to raise a query with support.
e365 Account Verification Steps on e365

Account Verification Steps on e365

Verification on your e365 account is how we confirm that your wallet and your identity match — it protects your balance from unauthorised access and makes sure withdrawals go to the right person. You will need a valid national ID or passport and a photo that shows your face clearly. Upload these through the verification section of your account settings. We review

submissions and confirm the result via your registered contact. Once verified, your account is cleared for full withdrawal access. This is a one-time process; you do not repeat it for each transaction.

  • Go to Account Verification — Find the verification section inside your e365 account settings. This is separate from the banking counter and handles identity documents only.
  • Upload Your ID Document — Submit a clear image of your national ID card or passport. The name on the document must match the name on your e365 account exactly.
  • Submit a Selfie or Photo — Some verifications require a current photo alongside your document. Follow the on-screen prompt and make sure the image is well-lit and unobstructed.
  • Await Confirmation — We review your submission and update your account status. Once cleared, your account is fully enabled for withdrawals and higher-value transactions.
e365 Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

When you are ready to pull funds out, go to the withdrawal section of your e365 account. Enter the amount you want to withdraw, then select the wallet — bKash, Nagad or Rocket — where you want the money to land. The wallet number you enter must match the one registered on your account; this is how we keep withdrawals secure and

make sure funds reach the right place. Completed account verification is required before your first withdrawal is processed. After that, subsequent withdrawals follow the same path without repeating the full verification.

  • Open Withdrawal in Your Dashboard — Head to the banking section and select withdraw. Your verified wallet options will appear based on what you registered during account setup.
  • Enter the Amount and Select Wallet — Type the amount you want to withdraw and confirm which wallet — bKash, Nagad or Rocket — should receive it. Double-check the number before continuing.
  • Complete Verification if Prompted — If this is your first withdrawal, you may be asked to confirm your identity documents. This step protects your account and only happens once.
  • Confirm and Track — Submit the request and monitor your wallet app for the incoming transfer. Your account history will show the withdrawal status while it is being processed.

Common Banking Questions for Your e365 Account

These are the questions we hear most often about depositing, withdrawing and verifying on e365. If your situation is not covered here, our support team can help through the contact channel in your account.

We support bKash, Nagad and Rocket for deposits. Open your wallet app, send to the number shown in your e365 deposit counter, and confirm with your PIN.

Keep your wallet transaction ID. If the balance has not updated shortly after your wallet confirms the send, contact support and share that ID for a quick check.

Minimum deposit amounts are displayed at the deposit counter when you select your wallet. We do not publish a fixed figure here as it may vary by payment method.

Yes. Completed account verification is required before your first withdrawal. After that, you do not repeat the full process for each withdrawal request.

A national ID card or passport is accepted. The name on the document must match your e365 account name exactly. A photo may also be requested.

Check your account history for the withdrawal status. If it shows processed but your wallet shows nothing, contact support with your withdrawal reference number.
Reference

E365 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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