What We Collect and Why It Matters
When you open an account with e365, we collect the information needed to operate it: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal using those wallets, a transaction
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record is created and retained as part of your account history. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. Cookies are used to remember your session state
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so you do not have to log in repeatedly on mobile. We do not sell your personal data to third parties for marketing. Data is shared only where required for payment processing, fraud prevention, or where your local law and eligible regions demand it. You have
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the right to ask us what data we hold, request a correction if something is wrong, or ask us to close your account and delete your records where applicable law permits. All requests are handled through our support channel, and we aim to respond within a
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reasonable period. The policy applies to all account holders in Bangladesh where the service is available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.